Let's Get Started!
How This Works
Your Brand is Front and Centre
Your academy launches under your organization's name, in a co-branded portal that incorporates your logo and brand colours. Members aren't signing into a generic training platform — they're accessing a benefit from an organization they already trust.
Built to Run Without Adding to Your Workload
Once your academy is live, course access, payments, and member accounts are managed on our end. Your role is to promote it — and we give you everything you need to do that efficiently: ready-to-use email templates, social posts, and member-facing talking points.
Works Alongside What You Already Offer
If your organization has existing professional development resources or partnerships, your academy extends that value rather than replacing it. Many courses also qualify for job grant funding, which means members may be able to access training at reduced or no out-of-pocket cost.
An Established Catalogue — With Room to Grow
Your academy launches with a proven catalogue of business skills courses. You'll have the opportunity to review and approve the full catalogue before go-live, and members can preview courses before purchasing. Custom courses can also be added to reflect your members' specific needs.
Every Member Who Participates Generates Value
Even modest engagement translates into non-dues revenue and a meaningful benefit for the members who participate. You're adding a resource that works in the background and earns for your organization every time a member invests in their growth.
Your Launch Checklist
Getting your academy live is a straightforward process. The steps below walk you through everything from setup to your first member communication — with our team supporting you at every stage. Download the full checklist to share with your team or track your progress.
Getting Set Up
- Partnership agreement signed and returned
- Branding assets submitted (logo file, any colour or font preferences)
- Course catalogue reviewed and approved
- Portal name confirmed (e.g., "Oakville Chamber Academy" or "Downtown BIA Learning Hub")
- Launch date selected with your MasterWorks representative
What happens on our end: Your co-branded portal is built, tested, and ready to go before your launch date. You'll receive a preview link to approve before anything goes live.
Preparing Your Communications
- 45-minute team learning session completed with your MasterWorks representative
- Communication templates reviewed and personalized to your organization's voice
- Templates scheduled for launch
- Academy benefit added to your member resources page or welcome package (optional but recommended)
What happens on our end: Your communications kit arrives ready to use. Your representative is available to review any edits before you send.
Launch
- Launch email sent to member list
- Social posts published
- Newsletter blurb included in next scheduled send
- Academy link added to your website's member benefits or resources section
You're live. Members can now access, browse, and purchase courses directly through your portal.
Ongoing
- Academy referenced in regular member communications (newsletter, social, or event callout)
- Participation and revenue metrics reviewed periodically
- Annual program review with your MasterWorks representative
Ready-to-Use Templates
The templates below are ready to personalize and send. Choose the tone that best matches your organization's voice — or mix and match across channels. Replace the four placeholders before sending: [Organization Name], [Portal Name], [Portal Link], and [First Name] if your email platform supports personalization.
Growth Partnership Members: additional templates are available on request through your MasterWorks representative.
Click on the tab that best matches your organization's voice.
Subject Lines
Use for your launch email or adapt for follow-up sends.
- Your new go-to for business training is here
- Something new from [Organization Name] — and your team will thank you
- We built something for your business
Launch Email
Subject: Your new go-to for business training is here
Hey [First Name],
We've been working on something we think you're going to like.
As a [Organization Name] member, you now have access to [Portal Name] — a professional development hub built for our community. Whether you're looking to sharpen a skill, develop your team, or stay ahead in your industry, there's a course for that.
And because you're a member, you get in at a discounted rate. No fluff, no filler — just practical training you can actually use.
[Browse the catalogue and get started → Portal Link]
Questions? Hit reply — we're happy to walk you through it.
[Your Name]
[Organization Name]
Newsletter Blurb
Fits naturally within an existing member newsletter as a standalone item or sidebar.
Your new go-to for business training is live.
[Portal Name] is now available to all [Organization Name] members — and your discounted access is already waiting. Browse courses on leadership, marketing, operations, and more. [Check it out → Portal Link]
Social Posts
Suitable for LinkedIn and Facebook as written. Adapt length for Instagram if needed. Use Post 1 for your launch announcement and Post 2 as a follow-up send.
Post 1 — Academy Launch
We've got something new for our members. 👋
[Portal Name] is now live — a training hub built for the [Organization Name] community, with courses that actually fit your business. Member pricing, real skills, practical results. Come take a look.
[Portal Link]
Post 2 — Member Value
Your [Organization Name] membership just got more valuable. 💡
[Portal Name] gives you and your team access to professional development courses at a member-exclusive rate. Browse the catalogue and find what fits.
[Portal Link]
We've Got You Covered
You'll never need to figure out who to call. Below is a simple guide to getting the right help quickly — whether the question is yours or one of your members'.
Your MasterWorks Representative
Your first call for almost everything — portal and catalogue questions, template requests, dashboard help, or anything you're unsure where to direct.
Growth Partnership Members:
Your representative is available for proactive quarterly check-ins in addition to on-request support.
Farah S.
farah [at] masterworksbsa [dot] ca
1-866-540-6982
Technical Support
For portal access, purchase, or course issues. Members can contact technical support directly — you don't need to manage this on their behalf.
Our support team will respond within 24 business hours.
Support Team
support [at] masterworksbsa [dot] ca
1-866-540-6982
Commission and Payment
Commission reports are issued quarterly, with payment following within 30 days of each calendar quarter close.
Contact your representative to reconcile your dashboard against a commission report.
Finance Department
finance [at] masterworksbsa [dot] ca
1-866-540-6982
A Note for Your Team
If staff receive member questions about the academy, the simplest answer is always:
"You can access [Portal Name] through your member benefits at [Portal Link]. If you run into any issues, MasterWorks support is happy to help at support [at] masterworksbsa [dot] ca."
No one on your team needs to be an expert. That's what we're here for.
